Positive Outlook – Issue 3.0 – Aug 2013

Unhappy Patient – What To Do
We got a call a few weeks ago from a practice manager of a surgeon’s office asking for advice. She had received a call from an angry patient following the receipt of a bill for $100 and was asking that the surgeon call her. The patient made various accusations against the surgeon while speaking to the office manager and indicated she should not have to pay the $100. READ MORE.

ICD-10 is Right Around the Corner – The Risk Impact
There are 13,000 ICD-9 codes. There are 68,000 ICD-10 codes. It is strongly recommended that our practices work with their EMR vendors to verify that their current systems will accommodate ICD-10 codes. READ MORE.

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