Frequently Asked Questions
Positive Physicians Insurance Company is a Pennsylvania domiciled medical malpractice insurance carrier. We are an admitted carrier in New Jersey, Delaware, Ohio, Michigan, South Carolina and Maryland.
Positive Physicians can offer coverage on an Occurrence, Claims Made and Claims Made Plus basis. Coverage is available for groups, individuals, facilities, corporations/practices and ancillary personnel.
Slot coverage is also available in appropriate situations.
Prior acts coverage may also be available.
Standalone Tail coverage.
Yes, Positive Physicians has the endorsement of the Pennsylvania Orthopaedic Society.
Positive Physicians Insurance Company can insure all specialties within the following states: Pennsylvania, New Jersey, Delaware, Ohio, Michigan, South Carolina and Maryland.
All applicants are individually underwritten.
To Provide Stability and Predictability
Thereby Allowing our Insureds to Deliver the Highest Quality Medical Care To Their Communities
Predictable and Stable pricing allows our policyholders the peace of mind to grow and develop their practices. In addition, our exceptional level of personal customer service ensures our policyholders the confidence that all questions are answered quickly and competently.
Positive Physicians is a participant in the PA, NJ, DE, MD, MI, SC and OH insolvency funds. The insolvency funds provide $300,000 of insurance to each of our insureds in case of corporate insolvency. In addition, our reinsurance covers from $300,000 to the mandatory limit so that there is no gap in coverage.
- Cyber Liability Policy
- RAC audit
- HIPAA Compliance
- Risk Management
- Stop Loss Insurance
- Worker’s Comp
- IME Insurance
- Employment Practices Liability Coverage
- Business Owners Policies
- General Liability
(Please Call for further Information 610-644-5262)
The keystone of Positive’s risk management program is its partnership with our insured groups.
In the Integrated Risk Plan, each of our groups is requested to appoint a “Risk Coordinator” from within their ranks.
We train the Risk Coordinator to identify and report Potentially Compensable Events to our Risk Manager who in turn works with the group to handle the event and use every means possible to decompress the event.
This process improves the Quality of Care and Patient Satisfaction at no cost to the insureds.
In addition we offer “Lunch n' Learn” sessions which allow onsite face to face learning and discussion sessions between our Risk Management Coordinator and staff.
(Please call for further details).
Using the System
What if I can’t locate my bill?
If your bill is not showing, please double check that the correct information was entered in the search criteria. For example, an exact match may be required.
When I try to pay my bill, it asks for credit card information and I want to pay by electronic check.
Under “How would you like to pay” click on the drop-down box and choose EFT Check.
Do I need to register to pay a bill?
No, registration is not required for One Time Payments. However, by registering you’ll be able to view prior history, set up automatic payments and store payment information, if desired.
What forms of payment can I use?
You can pay with a credit or debit card or you may issue an electronic check from your bank account (checking or savings).
What is a service or convenience fee?
A non-refundable fee added to an invoice to cover various administrative costs associated with billing and accepting your payment.
Can I use more than one payment method per transaction?
Yes, if partial payments are accepted, you may use one payment method
Can I tell if my payment has been posted?
Yes, simply login to your account and select “View paid or closed invoices”.
How long will my payment history be maintained?
24 months is the standard retention period.
How do I change my account information?
Simply log into your account and change any of your personal information under the My Profile tab. If you are unable to change some of your information, you may need to call us to change it for you.
What is the difference between AutoPay and a scheduled payment?
AutoPay is an automated process which pays your balance in full each billing cycle on the due date. Scheduled payments are manually entered by you for the date you choose.
What if I already have AutoPay set up with my bank?
You will want to contact your bank and cancel your automated bank draft before the payment is due and then you can choose to enroll in AutoPay or Recurring Scheduled Payments, if offered, using a credit/debit card or bank account through our online payment portal.